Refund And Cancellation Policy – Digitaldownloadstore

At DigiDrools, we are dedicated to providing exceptional digital products that help you achieve your goals and enhance your online experience. We understand that circumstances may arise where you need to request a refund or cancel your purchase. This policy outlines the conditions under which refunds and cancellations are processed.

Refund Policy

We offer refunds under specific conditions to ensure a fair process for both parties.

Conditions for Refunds

Eligibility: Refund requests must be made within 30 days of the purchase date.
Digital Products: Refunds are available for digital products that are defective or not as described. Please provide detailed information about the issue encountered.
Money-Making Courses: Refunds will be provided after a brief interview with our team. This step helps us understand your experience and improve our offerings.
Non-Refundable Items: Certain items, such as downloadable content and subscriptions, may not be eligible for a refund. These items will be clearly marked as non-refundable at the time of purchase.
Proof of Purchase: A valid proof of purchase (order number, receipt, etc.) is required to process a refund request.
Approval Process: All refund requests are subject to review and approval by our customer service team. Once approved, the refund will be processed, and a credit will be applied to your original method of payment within 7 working days .

Cancellation Policy

If you need to cancel your purchase, we offer a straightforward cancellation process.

Conditions for Cancellations

Eligibility: Cancellation requests must be made within 24 hours of the purchase for immediate processing.
Digital Products: Cancellations are available for digital products that have not been downloaded or accessed. If the product has been accessed, it may not be eligible for cancellation.
Non-Cancellable Items: Certain items, such as subscriptions and membership plans, may have specific terms regarding cancellation. These terms will be clearly stated at the time of purchase.
Proof of Purchase: A valid proof of purchase (order number, receipt, etc.) is required to process a cancellation request.
Approval Process: All cancellation requests are subject to review and approval by our customer service team. Once approved, the cancellation will be processed, and any applicable refunds will be issued.